Addressing Bias in Technical Solutions
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@DustinB3403 said:
It's also completely common to say I'd like to save that to my computer so I have it in case I lose/destroy my phone.
Absolutely, which we also proved is working flawlessly. I totally agree.
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@scottalanmiller said:
@DustinB3403 said:
Backing up a phone to a Windows computer is completely common practice, as is restoring that backup to a new phone.
Which is how the system is designed and it worked perfectly, right?
Actually no the system doesn't work as designed. Either a limitation of Verizon or Apple. Voicemail are never restored to a newer phone.
Which is the exact reason why this case came up.
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@DustinB3403 said:
Only you yourself are arguing that this is outside of the norm.
Nope. Find a quote about that? I argued that this WAS the norm and that your file migration that differs from these normal tasks is where you diverged from normal and intended usage. I made it extremely clear, I believe, that these things ARE normal and that these cases worked flawlessly and transparently for average users.
I have stated over and over again that the backups work and are the intended and normal use case and pointed out over and over that you are not doing a backup here and that if you keep saying average or backup you are being misleading.
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@DustinB3403 said:
Actually no the system doesn't work as designed. Either a limitation of Verizon or Apple. Voicemail are never restored to a newer phone.
From iTunes they are not? Are you sure?
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@DustinB3403 said:
Every day do I hear about people needing to "backup" this or that from their phone. The case of the OP in discussion is simply that of a someone who lost their father.
The case is regardless, sure it's emotional, but it's still another case of "I need to back this up so I don't lose it."
Again, not a thread talking about backups.
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Ok so take this with a grain of salt.
The average user uses the word "backup" as a way of expressing keeping something safe from where it normally resides.
Do you agree with that?
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@DustinB3403 said:
The average user uses the word "backup" as a way of expressing keeping something safe from where it normally resides.
Do you agree with that?
Yes, which worked. The data was moved to someplace different and was safe.
Things that are NOT implied by this statement:
- That the original location can change.
- That you can use the files from the backup location.
- That backups will do data migrations to other platforms.
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This is what a normal user would do with their iPhone to save a voicemail
They would go to the voicemail and touch the share button
They would then touch the email button
They would then priceed to send themselves an email
Note: the phone puts an extension on there for them.
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And that's what I did here to test. When it comes to iPhone (or even Windows desktop) I am not a power user but pretty average. I'm not good at this stuff and have an IT team to support me like any normal end user. And when I went into voicemail on my iPhone 5s I looked and there was the standard iPhone button for getting a copy to myself. I don't even use voicemail on my phone and found that immediately. Pressed it and boom, problem solved.
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@scottalanmiller said:
"Pile" is not a term for a group of files
You just don't know the awesome power of the pile.
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Hope you guys have hugged it out now
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Migrations are something that any user could want to do, and should be able to do . Moving something like Voice Mails and text messages, while not commonly needed - i've personally never cared about migrating them - shouldn't be considered outside the norm either.
Does Windows do something that nearly no other OS does in the requirement/user of extensions to know what programs to use to open a file - yes, is this now a legacy problem, sure, doesn't change the fact that people want to migrate every day from iphones to androids and vice versa. Just this year 4 of my doctors switched from iphones to galaxy notes, mostly at the behest of their teenage children. Frankly I couldn't believe they were doing it!
So Personally, yes I think migrations are a highly common thing. That said, if apple doesn't want to support that ability, that's their prerogative.
I'll agree that backups don't equal migration tools.
