Ubiquity Security appliance
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@ccwtech said in Ubiquity Security appliance:
- I have had users not be able to get to legitimate sites that were infected due to content filtering. An orthodontics website was infected and my users called to complain they couldn't reach it. I found out it was a legitimate block and saved them from even getting to the infected site. It looks like of those 3, strongarm.io would be a good choice.
Yes, that kind of protection is valuable (although less valuable than I think people think.) But it is best handled by something like Strongarm, not by a firewall. Firewall is just the wrong place for that kind of protection.
But it is also worth asking: how often does that kind of filtering actually protect us against a real threat? In your example, what if that site had not been blocked? You have two layers of AV products already, plus the protections of the operating system. Do you feel that all three were certainly about to be breached? If so, I think that that points to concerns about other parts of the network rather than showing the value in content filtering.
Content filtering adds more protection, and has value, but I'll enumerate why we don't put it on the firewall in a second. Just important here to note that just because it caught a threat, doesn't mean that the threat was worth catching. That's the same thing that I hear about edge AV often, people feel it is good because it catches things. But it gets to catch things first, so that doesn't really tell us that it caught something that wouldn't have been caught otherwise, just that it didn't let it slip through.
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@scottalanmiller said in Ubiquity Security appliance:
@ccwtech said in Ubiquity Security appliance:
- I have always had a different AV on the gateway that I run on the endpoints. Wouldn't that increase the likelihood of blocking a threat?
Yes, it does. But it's a point of diminishing returns. AV on the gateway comes at great cost, whereas normal AV is cheap or free. Good, normal AV is blocking essentially all threats. Why, suddenly after decades of no one even considering AV at the gateway, are we now concerned with it when AV is less useful today than ever, and less important. Threats of viruses are pretty minor today, that's not a major attack vector like it was twenty years ago.
It seems like a generally odd place to suddenly spend huge amounts of money to protect against essentially nothing, when so many other, cheaper, more effective things would never get considered.
So the big $1,000 question is... how much dollar value is there in that additional layer of security?
Makes sense. Given my size clients and the fact that the Ubiquity security gateway would be in the same controller as the Unifi AC Pro access points, I think I may look more into that.
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@scottalanmiller said in Ubiquity Security appliance:
All routers on the market since the 1990s are firewalls. It's an extremely rare SMB that needs anything more than that. I'd never consider a Meraki today, the quality is below Ubiquiti, the price is higher, the "features" are negatives I don't want in a firewall.
Ok, in that case, why not just use the router that the ISP provides (vs. Ubiquity) for a small business?
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The other point about content filtering is this...
Hosted (DNS) based content filtering is mechanism for protecting against things like site infection. It blocks the fastest, it has the lightest overhead (read: none). It's ideal for protecting against malware, site infection, accidentally going to the wrong site, etc. Hosted protection like Strongarm is for protecting against bad external actors.
Firewall or internally hosted content filtering via proxy is slower to update and is for controlling what sites your users can get to. The value to on premises filtering is that you can make it essentially impossible for your users to get around your security. Hosted DNS security can be bypassed relatively easily by a motivated internal actor. Things like meraki's filtering is really so that HR can exercise control over staff, not protect them. It's generally seen as an HR failing, where HR tries to get technology to do a job that only HR can really do. So proxy side filtering is protecting against a lack of internal control.
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@ccwtech said in Ubiquity Security appliance:
Ok, in that case, why not just use the router that the ISP provides (vs. Ubiquity) for a small business?
Good question. Several reasons, I think.
- Trust. I've never met an ISP router I would trust on my network. They are easily compromised and insecure. In many cases, they ship already compromised. I have no way to know if the ISP has installed backdoors and to whom they've granted access. It's not a trustable device, it's a rogue actor.
- Performance and stability. ISP routers are generally garbage. Literally the cheapest crap they could get their hands on. They are rarely reliable.
- Monitoring. I've never seen an ISP router with SNMP, but they might offer it. But that's the best you can hope for. How will you integrate it into your network monitoring and management infrastructure?
- Management. Every router would be different and even a few minutes of lost time from trying to figure each one out would pay for replacing it.
- Standardization. You know what to patch, where to get patches, how to get patches, that patches will work, and when patches are available for all devices at once, rather than one at a time.
- Patching. Will an ISP router even get updates?
- Features. While you don't want a UTM, there are important features that might be needed for a business firewall like VLAN support, QoS, ALGs, advanced firewall configuration, etc. Plus CLI, SSH, console and other access methods unlikely to be available.
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@scottalanmiller said in Ubiquity Security appliance:
@ccwtech said in Ubiquity Security appliance:
Ok, in that case, why not just use the router that the ISP provides (vs. Ubiquity) for a small business?
Good question. Several reasons, I think.
- Trust. I've never met an ISP router I would trust on my network. They are easily compromised and insecure. In many cases, they ship already compromised. I have no way to know if the ISP has installed backdoors and to whom they've granted access. It's not a trustable device, it's a rogue actor.
- Performance and stability. ISP routers are generally garbage. Literally the cheapest crap they could get their hands on. They are rarely reliable.
- Monitoring. I've never seen an ISP router with SNMP, but they might offer it. But that's the best you can hope for. How will you integrate it into your network monitoring and management infrastructure?
- Management. Every router would be different and even a few minutes of lost time from trying to figure each one out would pay for replacing it.
- Standardization. You know what to patch, where to get patches, how to get patches, that patches will work, and when patches are available for all devices at once, rather than one at a time.
- Patching. Will an ISP router even get updates?
- Features. While you don't want a UTM, there are important features that might be needed for a business firewall like VLAN support, QoS, ALGs, advanced firewall configuration, etc. Plus CLI, SSH, console and other access methods unlikely to be available.
Flexibility. Switching ISPs is more easier.
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@black3dynamite Excellent point, didn't think about that.
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@scottalanmiller has made it clear throughout Mangolassi that he's not generally a fan of UTMs but I have seen first-hand the benefits UTMs can bring to a small business (emphasis on "small"). I agree with all of his points but since I've been able to setup and manage UTMs that have actually prevented malware infections, even while using some of those DNS services, that tends to win me over pretty quickly.
I'll also agree with @scottalanmiller that it's a cost vs benefit analysis that you'll need to do.
For what it's worth, I tend to look at the type of activities and services running at a client's business and decide whether a UTM makes sense for them or not and go from there. And for performance vs cost, I've favored Sophos UTMs. For straight-up firewall, it's UBNT all the way, every time.
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@nashbrydges said in Ubiquity Security appliance:
@scottalanmiller has made it clear throughout Mangolassi that he's not generally a fan of UTMs but I have seen first-hand the benefits UTMs can bring to a small business (emphasis on "small"). I agree with all of his points but since I've been able to setup and manage UTMs that have actually prevented malware infections, even while using some of those DNS services, that tends to win me over pretty quickly.
I'll also agree with @scottalanmiller that it's a cost vs benefit analysis that you'll need to do.
For what it's worth, I tend to look at the type of activities and services running at a client's business and decide whether a UTM makes sense for them or not and go from there. And for performance vs cost, I've favored Sophos UTMs. For straight-up firewall, it's UBNT all the way, every time.
How do you know the local AV/Anti-malware wouldn't have resolved that issue? That's where I sit, UTMs are interesting and can be handy but are they that much better then just having a properly secured endpoint?
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@coliver said in Ubiquity Security appliance:
@nashbrydges said in Ubiquity Security appliance:
@scottalanmiller has made it clear throughout Mangolassi that he's not generally a fan of UTMs but I have seen first-hand the benefits UTMs can bring to a small business (emphasis on "small"). I agree with all of his points but since I've been able to setup and manage UTMs that have actually prevented malware infections, even while using some of those DNS services, that tends to win me over pretty quickly.
I'll also agree with @scottalanmiller that it's a cost vs benefit analysis that you'll need to do.
For what it's worth, I tend to look at the type of activities and services running at a client's business and decide whether a UTM makes sense for them or not and go from there. And for performance vs cost, I've favored Sophos UTMs. For straight-up firewall, it's UBNT all the way, every time.
How do you know the local AV/Anti-malware wouldn't have resolved that issue? That's where I sit, UTMs are interesting and can be handy but are they that much better then just having a properly secured endpoint?
Local AV is great for scanning files and processes but does nothing to block access to a website. That is the effect I'm referring to. Blocking access to malicious sites. Preventing the downloading of an infected document/file is also a win. There's definite value in stopping the file from reaching the user if it is identified as malicious. Sure it might have been identified by the desktop AV, but if it hadn't, that additional buffer is beneficial.
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@nashbrydges said in Ubiquity Security appliance:
@coliver said in Ubiquity Security appliance:
@nashbrydges said in Ubiquity Security appliance:
@scottalanmiller has made it clear throughout Mangolassi that he's not generally a fan of UTMs but I have seen first-hand the benefits UTMs can bring to a small business (emphasis on "small"). I agree with all of his points but since I've been able to setup and manage UTMs that have actually prevented malware infections, even while using some of those DNS services, that tends to win me over pretty quickly.
I'll also agree with @scottalanmiller that it's a cost vs benefit analysis that you'll need to do.
For what it's worth, I tend to look at the type of activities and services running at a client's business and decide whether a UTM makes sense for them or not and go from there. And for performance vs cost, I've favored Sophos UTMs. For straight-up firewall, it's UBNT all the way, every time.
How do you know the local AV/Anti-malware wouldn't have resolved that issue? That's where I sit, UTMs are interesting and can be handy but are they that much better then just having a properly secured endpoint?
Local AV is great for scanning files and processes but does nothing to block access to a website. That is the effect I'm referring to. Blocking access to malicious sites. Preventing the downloading of an infected document/file is also a win. There's definite value in stopping the file from reaching the user if it is identified as malicious. Sure it might have been identified by the desktop AV, but if it hadn't, that additional buffer is beneficial.
Which could easily be done with things like Strongarm.io or PiHole. Some value in it sure, but does that value outweigh the massive cost of the appliance and support?
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@nashbrydges said in Ubiquity Security appliance:
@coliver said in Ubiquity Security appliance:
@nashbrydges said in Ubiquity Security appliance:
@scottalanmiller has made it clear throughout Mangolassi that he's not generally a fan of UTMs but I have seen first-hand the benefits UTMs can bring to a small business (emphasis on "small"). I agree with all of his points but since I've been able to setup and manage UTMs that have actually prevented malware infections, even while using some of those DNS services, that tends to win me over pretty quickly.
I'll also agree with @scottalanmiller that it's a cost vs benefit analysis that you'll need to do.
For what it's worth, I tend to look at the type of activities and services running at a client's business and decide whether a UTM makes sense for them or not and go from there. And for performance vs cost, I've favored Sophos UTMs. For straight-up firewall, it's UBNT all the way, every time.
How do you know the local AV/Anti-malware wouldn't have resolved that issue? That's where I sit, UTMs are interesting and can be handy but are they that much better then just having a properly secured endpoint?
Local AV is great for scanning files and processes but does nothing to block access to a website. That is the effect I'm referring to. Blocking access to malicious sites. Preventing the downloading of an infected document/file is also a win. There's definite value in stopping the file from reaching the user if it is identified as malicious. Sure it might have been identified by the desktop AV, but if it hadn't, that additional buffer is beneficial.
You mention that the webfiltering alone didn't stop the infection you saw stopped by the UTM in your example - so what portion of the UTM stopped the infection? AV scanning?
We all know that AV scanning isn't perfect - no one company is 100% effective there, so this time your UTM stopped it, and maybe next time it won't - we don't know if the local AV would have stopped it or not. For 100's of times the cost of a non UTM firewall, I really wonder if it's worth it?
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@nashbrydges said in Ubiquity Security appliance:
@coliver said in Ubiquity Security appliance:
@nashbrydges said in Ubiquity Security appliance:
@scottalanmiller has made it clear throughout Mangolassi that he's not generally a fan of UTMs but I have seen first-hand the benefits UTMs can bring to a small business (emphasis on "small"). I agree with all of his points but since I've been able to setup and manage UTMs that have actually prevented malware infections, even while using some of those DNS services, that tends to win me over pretty quickly.
I'll also agree with @scottalanmiller that it's a cost vs benefit analysis that you'll need to do.
For what it's worth, I tend to look at the type of activities and services running at a client's business and decide whether a UTM makes sense for them or not and go from there. And for performance vs cost, I've favored Sophos UTMs. For straight-up firewall, it's UBNT all the way, every time.
How do you know the local AV/Anti-malware wouldn't have resolved that issue? That's where I sit, UTMs are interesting and can be handy but are they that much better then just having a properly secured endpoint?
Local AV is great for scanning files and processes but does nothing to block access to a website. That is the effect I'm referring to. Blocking access to malicious sites. Preventing the downloading of an infected document/file is also a win. There's definite value in stopping the file from reaching the user if it is identified as malicious. Sure it might have been identified by the desktop AV, but if it hadn't, that additional buffer is beneficial.
Beneficial... if free and if it had no risks. But it has both. So it’s only beneficial if the pros outweigh the cons.
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For normal firewalls I have the ER-Lite models deployed everywhere including my home. For places that needed the UTM functions I went with Sophos. I definitely have more ERs deployed. I have one client that is a large construction company. They tried everything including Cisco ASA (many different models) Sonicwall, Meraki, and some I don't remember. They constantly were having issues especially with VPN. I don't ever recommend those anymore after seeing the negative effects first-hand.
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@coliver said in Ubiquity Security appliance:
@nashbrydges said in Ubiquity Security appliance:
@coliver said in Ubiquity Security appliance:
@nashbrydges said in Ubiquity Security appliance:
@scottalanmiller has made it clear throughout Mangolassi that he's not generally a fan of UTMs but I have seen first-hand the benefits UTMs can bring to a small business (emphasis on "small"). I agree with all of his points but since I've been able to setup and manage UTMs that have actually prevented malware infections, even while using some of those DNS services, that tends to win me over pretty quickly.
I'll also agree with @scottalanmiller that it's a cost vs benefit analysis that you'll need to do.
For what it's worth, I tend to look at the type of activities and services running at a client's business and decide whether a UTM makes sense for them or not and go from there. And for performance vs cost, I've favored Sophos UTMs. For straight-up firewall, it's UBNT all the way, every time.
How do you know the local AV/Anti-malware wouldn't have resolved that issue? That's where I sit, UTMs are interesting and can be handy but are they that much better then just having a properly secured endpoint?
Local AV is great for scanning files and processes but does nothing to block access to a website. That is the effect I'm referring to. Blocking access to malicious sites. Preventing the downloading of an infected document/file is also a win. There's definite value in stopping the file from reaching the user if it is identified as malicious. Sure it might have been identified by the desktop AV, but if it hadn't, that additional buffer is beneficial.
Which could easily be done with things like Strongarm.io or PiHole. Some value in it sure, but does that value outweigh the massive cost of the appliance and support?
There are 2 problems with this statement:
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There's an assumption that Strongarm (which is no longer and was only known to me for a few months) would have known about this site and blocked it. They do block malicious domains but not files. Also, Pi-hole is advertised as an ad blocker. They do not purport to be a malicious domain blocker although if the domain exists in the list of blocked domains, it would also block it. Other service like OpenDNS Umbrella and Quad9 perform similar malicious site blocks but only for known sites on their own lists or shared lists that they use. Again, none of those are 100%, and neither would a UTM, however when the UTM manufacturer gathers malicious domain lists from a variety of sources, they can block domains not known to others.
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The other is "massive cost". When compared to what a EdgeRouter might cost, yeah quite the difference. But considering what my services cost for supporting clients, and the cost for recovering from some malware or crypto infection could outweigh the cost of the device and services.
Something else I'l say is that, I'm not an evangelist for UTMs, but I definitely think there are cases where they're a great fit!
It also isn't just for the filtering and AV services they provide, but many will also offer built-in VPN capabilities or HTML5 based remote desktop access, all of which are at times desirable functions (clients with no on-site servers can still have remote desktop or VPN access). Before someone pipes-up and says that EdgeRouters have built-in VPN, that's completely true, but in every case, you evaluate the overall need for the business to determine what device is needed.
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@dashrender said in Ubiquity Security appliance:
@nashbrydges said in Ubiquity Security appliance:
@coliver said in Ubiquity Security appliance:
@nashbrydges said in Ubiquity Security appliance:
@scottalanmiller has made it clear throughout Mangolassi that he's not generally a fan of UTMs but I have seen first-hand the benefits UTMs can bring to a small business (emphasis on "small"). I agree with all of his points but since I've been able to setup and manage UTMs that have actually prevented malware infections, even while using some of those DNS services, that tends to win me over pretty quickly.
I'll also agree with @scottalanmiller that it's a cost vs benefit analysis that you'll need to do.
For what it's worth, I tend to look at the type of activities and services running at a client's business and decide whether a UTM makes sense for them or not and go from there. And for performance vs cost, I've favored Sophos UTMs. For straight-up firewall, it's UBNT all the way, every time.
How do you know the local AV/Anti-malware wouldn't have resolved that issue? That's where I sit, UTMs are interesting and can be handy but are they that much better then just having a properly secured endpoint?
Local AV is great for scanning files and processes but does nothing to block access to a website. That is the effect I'm referring to. Blocking access to malicious sites. Preventing the downloading of an infected document/file is also a win. There's definite value in stopping the file from reaching the user if it is identified as malicious. Sure it might have been identified by the desktop AV, but if it hadn't, that additional buffer is beneficial.
You mention that the webfiltering alone didn't stop the infection you saw stopped by the UTM in your example - so what portion of the UTM stopped the infection? AV scanning?
We all know that AV scanning isn't perfect - no one company is 100% effective there, so this time your UTM stopped it, and maybe next time it won't - we don't know if the local AV would have stopped it or not. For 100's of times the cost of a non UTM firewall, I really wonder if it's worth it?
There are 3 specific cases, 2 of which were domains blocked as known or suspected malicious, and 1, in my personal home, where I have a click-happy wife and son and the AV blocked a file download.
No one company is 100%, completely agree, but that argument does go both ways in support for and against the use of UTMs.
As for cost, a client with 23 staff was running an EdgeRouter and at the time, I didn't know about Strongarm and Quad9 didn't exist. One of their staff opened a Word document without thinking and enabled macros. The resulting crypto malware spread to their file server. The cost of my time to fix this was twice what would have been a properly sized UTM with 3 yrs licensing. Again, not saying a UTM would have blocked the domain or file, but 100% will not know because there wasn't one in place.
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@scottalanmiller said in Ubiquity Security appliance:
So it’s only beneficial if the pros outweigh the cons.
Totally agree here!
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@brandon220 said in Ubiquity Security appliance:
For normal firewalls I have the ER-Lite models deployed everywhere including my home. For places that needed the UTM functions I went with Sophos. I definitely have more ERs deployed. I have one client that is a large construction company. They tried everything including Cisco ASA (many different models) Sonicwall, Meraki, and some I don't remember. They constantly were having issues especially with VPN. I don't ever recommend those anymore after seeing the negative effects first-hand.
Out of 38 clients where I installed a router or UTM, only 5 have UTMs and all are Sophos.
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@nashbrydges said in Ubiquity Security appliance:
As for cost, a client with 23 staff was running an EdgeRouter and at the time, I didn't know about Strongarm and Quad9 didn't exist. One of their staff opened a Word document without thinking and enabled macros. The resulting crypto malware spread to their file server. The cost of my time to fix this was twice what would have been a properly sized UTM with 3 yrs licensing. Again, not saying a UTM would have blocked the domain or file, but 100% will not know because there wasn't one in place.
This is my fear as well. If something that (for a few hundred dollars extra) would prevent this event, it would be well worth it.
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@ccwtech said in Ubiquity Security appliance:
@nashbrydges said in Ubiquity Security appliance:
As for cost, a client with 23 staff was running an EdgeRouter and at the time, I didn't know about Strongarm and Quad9 didn't exist. One of their staff opened a Word document without thinking and enabled macros. The resulting crypto malware spread to their file server. The cost of my time to fix this was twice what would have been a properly sized UTM with 3 yrs licensing. Again, not saying a UTM would have blocked the domain or file, but 100% will not know because there wasn't one in place.
This is my fear as well. If something that (for a few hundred dollars extra) would prevent this event, it would be well worth it.
I always present new clients with options. I'll make a recommendation about which might be best for their business and processes. I'll lay out the pros and cons of each and together we come to a decision.
Let me tell you that the client that had to recover from their crypto infection asked me to set them up with a UTM. Even after walking them through the fact that this won't guarantee that they won't have this happen again, they still opted for the UTM. Combined with changes to how they manage inbound documents and Sophos' Sandstorm feature, the business owner tells me she sleeps better at night.
