Interviewing Candidates for a Jr. IT Systems Administrator Position- Good Questions to Ask?
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@scottalanmiller said in Interviewing Candidates for a Jr. IT Systems Administrator Position- Good Questions to Ask?:
@irj said in Interviewing Candidates for a Jr. IT Systems Administrator Position- Good Questions to Ask?:
@wrx7m said in Interviewing Candidates for a Jr. IT Systems Administrator Position- Good Questions to Ask?:
I was planning on asking about any labs they have or had. Also, how they stay current.
Great question, but I guess someone who has a virtual lab is probably over qualified for help desk.
And if they don't have the experience yet, but know vurtualization well I wouldnt expect them to be long term.
Maybe, but not necessarily. Great help desk people want labs, too.
Exactly... I have had personal labs since I was a novice.
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In candidates watch out for this one that they may ask: "What PSA do you use?"
We avoid script jockeys at all costs.
Some questions around their experience in the industry, what they are passionate about in tech, and whether they have a home, existing employer, or cloud based lab and what they do with it.
It's not hard to pick out the folks that are really interested in what they are doing based on the above.
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@phlipelder said in Interviewing Candidates for a Jr. IT Systems Administrator Position- Good Questions to Ask?:
In candidates watch out for this one that they may ask: "What PSA do you use?"
We avoid script jockeys at all costs.
What is PSA in this context?
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@momurda said in Interviewing Candidates for a Jr. IT Systems Administrator Position- Good Questions to Ask?:
@phlipelder said in Interviewing Candidates for a Jr. IT Systems Administrator Position- Good Questions to Ask?:
In candidates watch out for this one that they may ask: "What PSA do you use?"
We avoid script jockeys at all costs.
What is PSA in this context?
Glad I wasn't the only one that was confused by that initialism.
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@momurda said in Interviewing Candidates for a Jr. IT Systems Administrator Position- Good Questions to Ask?:
@phlipelder said in Interviewing Candidates for a Jr. IT Systems Administrator Position- Good Questions to Ask?:
In candidates watch out for this one that they may ask: "What PSA do you use?"
We avoid script jockeys at all costs.
What is PSA in this context?
Professional Services Automation software. It allows a support person to ask questions and follow a queue path through to an answer as one aspect.
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@phlipelder Ahh. I haven't worked at a place large enough to have such a tool LOL
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@wrx7m said in Interviewing Candidates for a Jr. IT Systems Administrator Position- Good Questions to Ask?:
@phlipelder Ahh. I haven't worked at a place large enough to have such a tool LOL
A PSA setup is big with Managed Services Providers (MSPs).
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@phlipelder i was confused too. i thought you did not like people that used/wrote scripts for automating tasks.
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@jmoore said in Interviewing Candidates for a Jr. IT Systems Administrator Position- Good Questions to Ask?:
@phlipelder i was confused too. i thought you did not like people that used/wrote scripts for automating tasks.
There's a big difference between one who writes the scripts and one who runs them without digging in to the how/why/where/when/what of them.
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@phlipelder true enough
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@phlipelder said in Interviewing Candidates for a Jr. IT Systems Administrator Position- Good Questions to Ask?:
@momurda said in Interviewing Candidates for a Jr. IT Systems Administrator Position- Good Questions to Ask?:
@phlipelder said in Interviewing Candidates for a Jr. IT Systems Administrator Position- Good Questions to Ask?:
In candidates watch out for this one that they may ask: "What PSA do you use?"
We avoid script jockeys at all costs.
What is PSA in this context?
Professional Services Automation software. It allows a support person to ask questions and follow a queue path through to an answer as one aspect.
I've never even seen one in real life.
