What Are You Doing Right Now
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@siringo said in What Are You Doing Right Now:
@Dashrender said in What Are You Doing Right Now:
@siringo said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
@Dashrender said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
@Dashrender said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
@RojoLoco said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
is there a way to tell if a computer is licensed for Windows 10 (currently Windows 7) via a Command Line.
From what I've seen lately, if the machine has a legit, activated Win 7 license, you're eligible to upgrade it win 10 (same edition - home, pro, etc).
thanks. I got this email earlier :
We are getting an error that states Windows 7 is obsolete and we need to use Windows 10 on another computer. When we bought the system, I was of the understanding they would be Windows 10 machines. I specifically asked about the OS because I wanted the system to last 8-10 years. Then we discussed the lifecycle of an OS is 5 years for mainstream support and 5 more for extended support. Please let me know why we were sold Windows 7 that was released in 2009 which would have made it 8 years old upon purchase in 2017. Please let me know what we need to do to resolve this issue as soon as possible. Thank you,The Devices in question are licensed for Windows 10. I wasn't here when the site was installed and He's been to known to bend what was actually said to something that benefits him, a lot in the past year or so.. Regardless the issue is we have to upgrade them to windows 10. I was able to find the SN on a portal from the vendor that tells what it's licensed for.
The machines should also have a sticker on them - either a Windows 10 foil, or a full windows 10 OEM sticker (but i don't think they do OEM stickers anymore).
it has a 8 and 10 sticker. which is really weird but there are 2.
That is weird. Perhaps it came with media for both?
possibly? It was so long ago that I wouldn't be able to find it if i wanted to .
No the thing is : How do I upgrade them to Windows10 without losing data on the hard drives, software.This is how I've been doing it on the PC I'm upgrading:
Download the Windows 10 media creation tool
Go through all the options & then save the ISO file to c:\tmp
Once downloaded, use 7 Zip to expand the ISO to c:\tmp\windows
Run c:\tmp\windows\setup.exe as AdministratorThere's an install option to Keep all files & data.
Before you do that you could create an image backup of the PC using something like Macrium Reflect free or similar.
Why do you unzip it?
I just mount the ISO - maybe you can't mount the iso?
Thought of that first up, but wasn't sure what would happen when the reboots began? Would it remount again automatically after a reboot if it needed to? I wasn't sure so went with the unzip.
I've done them this way for all the machines I've done remotely.
That is absolutely the wrong way to do it. You simply double click on the ISO, double click on setup, click next a lot and you’re done
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@siringo said in What Are You Doing Right Now:
Would it remount again automatically after a reboot if it needed to? I wasn't sure so went with the unzip.
Unzipping it (which isn't actually unzipping) doesn't change the access to it. But does make it no longer mountable.
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@Dashrender said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
@Dashrender said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
@Dashrender said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
@RojoLoco said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
is there a way to tell if a computer is licensed for Windows 10 (currently Windows 7) via a Command Line.
From what I've seen lately, if the machine has a legit, activated Win 7 license, you're eligible to upgrade it win 10 (same edition - home, pro, etc).
thanks. I got this email earlier :
We are getting an error that states Windows 7 is obsolete and we need to use Windows 10 on another computer. When we bought the system, I was of the understanding they would be Windows 10 machines. I specifically asked about the OS because I wanted the system to last 8-10 years. Then we discussed the lifecycle of an OS is 5 years for mainstream support and 5 more for extended support. Please let me know why we were sold Windows 7 that was released in 2009 which would have made it 8 years old upon purchase in 2017. Please let me know what we need to do to resolve this issue as soon as possible. Thank you,The Devices in question are licensed for Windows 10. I wasn't here when the site was installed and He's been to known to bend what was actually said to something that benefits him, a lot in the past year or so.. Regardless the issue is we have to upgrade them to windows 10. I was able to find the SN on a portal from the vendor that tells what it's licensed for.
The machines should also have a sticker on them - either a Windows 10 foil, or a full windows 10 OEM sticker (but i don't think they do OEM stickers anymore).
it has a 8 and 10 sticker. which is really weird but there are 2.
That is weird. Perhaps it came with media for both?
possibly? It was so long ago that I wouldn't be able to find it if i wanted to .
No the thing is : How do I upgrade them to Windows10 without losing data on the hard drives, software.Visit the Windows 10 upgrade website, download the upgrader and click upgrade - then wait 2 hours.
2 hours? Yikes. and Im not sure how the boss is wanting this handled.
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@WrCombs said in What Are You Doing Right Now:
@Dashrender said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
@Dashrender said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
@Dashrender said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
@RojoLoco said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
is there a way to tell if a computer is licensed for Windows 10 (currently Windows 7) via a Command Line.
From what I've seen lately, if the machine has a legit, activated Win 7 license, you're eligible to upgrade it win 10 (same edition - home, pro, etc).
thanks. I got this email earlier :
We are getting an error that states Windows 7 is obsolete and we need to use Windows 10 on another computer. When we bought the system, I was of the understanding they would be Windows 10 machines. I specifically asked about the OS because I wanted the system to last 8-10 years. Then we discussed the lifecycle of an OS is 5 years for mainstream support and 5 more for extended support. Please let me know why we were sold Windows 7 that was released in 2009 which would have made it 8 years old upon purchase in 2017. Please let me know what we need to do to resolve this issue as soon as possible. Thank you,The Devices in question are licensed for Windows 10. I wasn't here when the site was installed and He's been to known to bend what was actually said to something that benefits him, a lot in the past year or so.. Regardless the issue is we have to upgrade them to windows 10. I was able to find the SN on a portal from the vendor that tells what it's licensed for.
The machines should also have a sticker on them - either a Windows 10 foil, or a full windows 10 OEM sticker (but i don't think they do OEM stickers anymore).
it has a 8 and 10 sticker. which is really weird but there are 2.
That is weird. Perhaps it came with media for both?
possibly? It was so long ago that I wouldn't be able to find it if i wanted to .
No the thing is : How do I upgrade them to Windows10 without losing data on the hard drives, software.Visit the Windows 10 upgrade website, download the upgrader and click upgrade - then wait 2 hours.
2 hours? Yikes. and Im not sure how the boss is wanting this handled.
That may or may not be an exaggeration. I've had some take 1 hour, I've had some take 4+... so many factors to consider.
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@Dashrender said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
@Dashrender said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
@Dashrender said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
@Dashrender said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
@RojoLoco said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
is there a way to tell if a computer is licensed for Windows 10 (currently Windows 7) via a Command Line.
From what I've seen lately, if the machine has a legit, activated Win 7 license, you're eligible to upgrade it win 10 (same edition - home, pro, etc).
thanks. I got this email earlier :
We are getting an error that states Windows 7 is obsolete and we need to use Windows 10 on another computer. When we bought the system, I was of the understanding they would be Windows 10 machines. I specifically asked about the OS because I wanted the system to last 8-10 years. Then we discussed the lifecycle of an OS is 5 years for mainstream support and 5 more for extended support. Please let me know why we were sold Windows 7 that was released in 2009 which would have made it 8 years old upon purchase in 2017. Please let me know what we need to do to resolve this issue as soon as possible. Thank you,The Devices in question are licensed for Windows 10. I wasn't here when the site was installed and He's been to known to bend what was actually said to something that benefits him, a lot in the past year or so.. Regardless the issue is we have to upgrade them to windows 10. I was able to find the SN on a portal from the vendor that tells what it's licensed for.
The machines should also have a sticker on them - either a Windows 10 foil, or a full windows 10 OEM sticker (but i don't think they do OEM stickers anymore).
it has a 8 and 10 sticker. which is really weird but there are 2.
That is weird. Perhaps it came with media for both?
possibly? It was so long ago that I wouldn't be able to find it if i wanted to .
No the thing is : How do I upgrade them to Windows10 without losing data on the hard drives, software.Visit the Windows 10 upgrade website, download the upgrader and click upgrade - then wait 2 hours.
2 hours? Yikes. and Im not sure how the boss is wanting this handled.
That may or may not be an exaggeration. I've had some take 1 hour, I've had some take 4+... so many factors to consider.
makes sense, But since this customer only hold Phone support contract with us My bass has to make that decision as to what we're going to do to get them up to windows 10
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Got the morning coffee now, let's do this!
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@Dashrender said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
@Dashrender said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
@Dashrender said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
@Dashrender said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
@RojoLoco said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
is there a way to tell if a computer is licensed for Windows 10 (currently Windows 7) via a Command Line.
From what I've seen lately, if the machine has a legit, activated Win 7 license, you're eligible to upgrade it win 10 (same edition - home, pro, etc).
thanks. I got this email earlier :
We are getting an error that states Windows 7 is obsolete and we need to use Windows 10 on another computer. When we bought the system, I was of the understanding they would be Windows 10 machines. I specifically asked about the OS because I wanted the system to last 8-10 years. Then we discussed the lifecycle of an OS is 5 years for mainstream support and 5 more for extended support. Please let me know why we were sold Windows 7 that was released in 2009 which would have made it 8 years old upon purchase in 2017. Please let me know what we need to do to resolve this issue as soon as possible. Thank you,The Devices in question are licensed for Windows 10. I wasn't here when the site was installed and He's been to known to bend what was actually said to something that benefits him, a lot in the past year or so.. Regardless the issue is we have to upgrade them to windows 10. I was able to find the SN on a portal from the vendor that tells what it's licensed for.
The machines should also have a sticker on them - either a Windows 10 foil, or a full windows 10 OEM sticker (but i don't think they do OEM stickers anymore).
it has a 8 and 10 sticker. which is really weird but there are 2.
That is weird. Perhaps it came with media for both?
possibly? It was so long ago that I wouldn't be able to find it if i wanted to .
No the thing is : How do I upgrade them to Windows10 without losing data on the hard drives, software.Visit the Windows 10 upgrade website, download the upgrader and click upgrade - then wait 2 hours.
2 hours? Yikes. and Im not sure how the boss is wanting this handled.
That may or may not be an exaggeration. I've had some take 1 hour, I've had some take 4+... so many factors to consider.
We've seen 8.
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@WrCombs said in What Are You Doing Right Now:
@Dashrender said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
@Dashrender said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
@Dashrender said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
@Dashrender said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
@RojoLoco said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
is there a way to tell if a computer is licensed for Windows 10 (currently Windows 7) via a Command Line.
From what I've seen lately, if the machine has a legit, activated Win 7 license, you're eligible to upgrade it win 10 (same edition - home, pro, etc).
thanks. I got this email earlier :
We are getting an error that states Windows 7 is obsolete and we need to use Windows 10 on another computer. When we bought the system, I was of the understanding they would be Windows 10 machines. I specifically asked about the OS because I wanted the system to last 8-10 years. Then we discussed the lifecycle of an OS is 5 years for mainstream support and 5 more for extended support. Please let me know why we were sold Windows 7 that was released in 2009 which would have made it 8 years old upon purchase in 2017. Please let me know what we need to do to resolve this issue as soon as possible. Thank you,The Devices in question are licensed for Windows 10. I wasn't here when the site was installed and He's been to known to bend what was actually said to something that benefits him, a lot in the past year or so.. Regardless the issue is we have to upgrade them to windows 10. I was able to find the SN on a portal from the vendor that tells what it's licensed for.
The machines should also have a sticker on them - either a Windows 10 foil, or a full windows 10 OEM sticker (but i don't think they do OEM stickers anymore).
it has a 8 and 10 sticker. which is really weird but there are 2.
That is weird. Perhaps it came with media for both?
possibly? It was so long ago that I wouldn't be able to find it if i wanted to .
No the thing is : How do I upgrade them to Windows10 without losing data on the hard drives, software.Visit the Windows 10 upgrade website, download the upgrader and click upgrade - then wait 2 hours.
2 hours? Yikes. and Im not sure how the boss is wanting this handled.
That may or may not be an exaggeration. I've had some take 1 hour, I've had some take 4+... so many factors to consider.
makes sense, But since this customer only hold Phone support contract with us My bass has to make that decision as to what we're going to do to get them up to windows 10
They need to buy it now anyway, so just use a full installer. You don't need to do the update to upgrade the license anymore, as it won't be valid anyway.
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@scottalanmiller said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
@Dashrender said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
@Dashrender said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
@Dashrender said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
@Dashrender said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
@RojoLoco said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
is there a way to tell if a computer is licensed for Windows 10 (currently Windows 7) via a Command Line.
From what I've seen lately, if the machine has a legit, activated Win 7 license, you're eligible to upgrade it win 10 (same edition - home, pro, etc).
thanks. I got this email earlier :
We are getting an error that states Windows 7 is obsolete and we need to use Windows 10 on another computer. When we bought the system, I was of the understanding they would be Windows 10 machines. I specifically asked about the OS because I wanted the system to last 8-10 years. Then we discussed the lifecycle of an OS is 5 years for mainstream support and 5 more for extended support. Please let me know why we were sold Windows 7 that was released in 2009 which would have made it 8 years old upon purchase in 2017. Please let me know what we need to do to resolve this issue as soon as possible. Thank you,The Devices in question are licensed for Windows 10. I wasn't here when the site was installed and He's been to known to bend what was actually said to something that benefits him, a lot in the past year or so.. Regardless the issue is we have to upgrade them to windows 10. I was able to find the SN on a portal from the vendor that tells what it's licensed for.
The machines should also have a sticker on them - either a Windows 10 foil, or a full windows 10 OEM sticker (but i don't think they do OEM stickers anymore).
it has a 8 and 10 sticker. which is really weird but there are 2.
That is weird. Perhaps it came with media for both?
possibly? It was so long ago that I wouldn't be able to find it if i wanted to .
No the thing is : How do I upgrade them to Windows10 without losing data on the hard drives, software.Visit the Windows 10 upgrade website, download the upgrader and click upgrade - then wait 2 hours.
2 hours? Yikes. and Im not sure how the boss is wanting this handled.
That may or may not be an exaggeration. I've had some take 1 hour, I've had some take 4+... so many factors to consider.
makes sense, But since this customer only hold Phone support contract with us My bass has to make that decision as to what we're going to do to get them up to windows 10
They need to buy it now anyway, so just use a full installer. You don't need to do the update to upgrade the license anymore, as it won't be valid anyway.
Boss?
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About to start racking up new production hosts and installing Hyper-V.
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Typing this to a customer:
"If I ask you to go to Meijer and pick up milk, and your Uber driver keeps taking you to Walmart........ How am I supposed to fix that?"
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@JasGot said in What Are You Doing Right Now:
Typing this to a customer:
"If I ask you to go to Meijer and pick up milk, and your Uber driver keeps taking you to Walmart........ How am I supposed to fix that?"
ROFL. That's awesome.
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@scottalanmiller said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
@Dashrender said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
@Dashrender said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
@Dashrender said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
@Dashrender said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
@RojoLoco said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
is there a way to tell if a computer is licensed for Windows 10 (currently Windows 7) via a Command Line.
From what I've seen lately, if the machine has a legit, activated Win 7 license, you're eligible to upgrade it win 10 (same edition - home, pro, etc).
thanks. I got this email earlier :
We are getting an error that states Windows 7 is obsolete and we need to use Windows 10 on another computer. When we bought the system, I was of the understanding they would be Windows 10 machines. I specifically asked about the OS because I wanted the system to last 8-10 years. Then we discussed the lifecycle of an OS is 5 years for mainstream support and 5 more for extended support. Please let me know why we were sold Windows 7 that was released in 2009 which would have made it 8 years old upon purchase in 2017. Please let me know what we need to do to resolve this issue as soon as possible. Thank you,The Devices in question are licensed for Windows 10. I wasn't here when the site was installed and He's been to known to bend what was actually said to something that benefits him, a lot in the past year or so.. Regardless the issue is we have to upgrade them to windows 10. I was able to find the SN on a portal from the vendor that tells what it's licensed for.
The machines should also have a sticker on them - either a Windows 10 foil, or a full windows 10 OEM sticker (but i don't think they do OEM stickers anymore).
it has a 8 and 10 sticker. which is really weird but there are 2.
That is weird. Perhaps it came with media for both?
possibly? It was so long ago that I wouldn't be able to find it if i wanted to .
No the thing is : How do I upgrade them to Windows10 without losing data on the hard drives, software.Visit the Windows 10 upgrade website, download the upgrader and click upgrade - then wait 2 hours.
2 hours? Yikes. and Im not sure how the boss is wanting this handled.
That may or may not be an exaggeration. I've had some take 1 hour, I've had some take 4+... so many factors to consider.
makes sense, But since this customer only hold Phone support contract with us My bass has to make that decision as to what we're going to do to get them up to windows 10
They need to buy it now anyway, so just use a full installer. You don't need to do the update to upgrade the license anymore, as it won't be valid anyway.
Incorrect. The system already has a valid Windows 10 license, it was simply installed with downgrade rights. So there is no reason to install clean if that is more difficult for the currently installed software.
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@JaredBusch said in What Are You Doing Right Now:
@scottalanmiller said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
@Dashrender said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
@Dashrender said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
@Dashrender said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
@Dashrender said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
@RojoLoco said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
is there a way to tell if a computer is licensed for Windows 10 (currently Windows 7) via a Command Line.
From what I've seen lately, if the machine has a legit, activated Win 7 license, you're eligible to upgrade it win 10 (same edition - home, pro, etc).
thanks. I got this email earlier :
We are getting an error that states Windows 7 is obsolete and we need to use Windows 10 on another computer. When we bought the system, I was of the understanding they would be Windows 10 machines. I specifically asked about the OS because I wanted the system to last 8-10 years. Then we discussed the lifecycle of an OS is 5 years for mainstream support and 5 more for extended support. Please let me know why we were sold Windows 7 that was released in 2009 which would have made it 8 years old upon purchase in 2017. Please let me know what we need to do to resolve this issue as soon as possible. Thank you,The Devices in question are licensed for Windows 10. I wasn't here when the site was installed and He's been to known to bend what was actually said to something that benefits him, a lot in the past year or so.. Regardless the issue is we have to upgrade them to windows 10. I was able to find the SN on a portal from the vendor that tells what it's licensed for.
The machines should also have a sticker on them - either a Windows 10 foil, or a full windows 10 OEM sticker (but i don't think they do OEM stickers anymore).
it has a 8 and 10 sticker. which is really weird but there are 2.
That is weird. Perhaps it came with media for both?
possibly? It was so long ago that I wouldn't be able to find it if i wanted to .
No the thing is : How do I upgrade them to Windows10 without losing data on the hard drives, software.Visit the Windows 10 upgrade website, download the upgrader and click upgrade - then wait 2 hours.
2 hours? Yikes. and Im not sure how the boss is wanting this handled.
That may or may not be an exaggeration. I've had some take 1 hour, I've had some take 4+... so many factors to consider.
makes sense, But since this customer only hold Phone support contract with us My bass has to make that decision as to what we're going to do to get them up to windows 10
They need to buy it now anyway, so just use a full installer. You don't need to do the update to upgrade the license anymore, as it won't be valid anyway.
Incorrect. The system already has a valid Windows 10 license, it was simply installed with downgrade rights. So there is no reason to install clean if that is more difficult for the currently installed software.
OIC, I missed that part, sorry.
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Yikes. and Im not sure how the boss is wanting this handled.
You guys remember when I said this?
yeah, my boss now wants to stage hard drives (4 ; we use bios raid1(mirror) fakeRAID )
pull said hard drives and take them on site and swap out the hard drives that are on site, then use a hard drive reader to pull the information from the old hard drives, back to the new ones. . . . .
Again, I know what would need to be done.. but.. as my old bosses boss used to say: "This industry isn't like other IT jobs.. This is it's own animal completely different practices here." -
@WrCombs said in What Are You Doing Right Now:
"This industry isn't like other IT jobs.. This is it's own animal completely different practices here."
Translation: "This industry doesn't have business professionals and we intentionally put them at risk as punishment for not taking what they do seriously."
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@scottalanmiller said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
"This industry isn't like other IT jobs.. This is it's own animal completely different practices here."
Translation: "This industry doesn't have business professionals and we intentionally put them at risk as punishment for not taking what they do seriously."
No i think he meant literally what he said.
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@WrCombs said in What Are You Doing Right Now:
@scottalanmiller said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
"This industry isn't like other IT jobs.. This is it's own animal completely different practices here."
Translation: "This industry doesn't have business professionals and we intentionally put them at risk as punishment for not taking what they do seriously."
No i think he meant literally what he said.
Then translation: "I'm a huge idiot and know nothing of what I am saying. But am saying it anyway to hear my own voice."
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@WrCombs said in What Are You Doing Right Now:
@scottalanmiller said in What Are You Doing Right Now:
@WrCombs said in What Are You Doing Right Now:
"This industry isn't like other IT jobs.. This is it's own animal completely different practices here."
Translation: "This industry doesn't have business professionals and we intentionally put them at risk as punishment for not taking what they do seriously."
No i think he meant literally what he said.
Because his statement is patently false. There are no special cases in business. No business does "bad business decision making" as "good business". That's such a dumb thing for someone to say. But it is often what people say to try to blow people off with an obvious lie when they think that they won't call them on it. And that's what he did. Obviously what he said is wrong. Either he's an ass and knows it's wrong, or he's a ass for working a job putting customers at risk knowing he doesn't have the first clue what he is doing. There is no situation where that statement has any acceptable ethical postion given the context.
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On a chat with Dell support, one of the new production boxes has an uncooperative iDRAC. Also listening to Monolord on my new giant headphones...
