Exploring VitalPBX
-
@andrewbyrd70 said in Exploring VitalPBX:
I tried 2 days ago to spin up a server with Vitalpbx. I am using PJSIP extensions. I should be able to call ext to ext with no sip trunks. The "green" lights on the Yealink T29g show green. BUT - when I look at the logs, it says it can not establish a route for PJSIP. I made sure that I was using port 5062 - no success
Miguel at Vital suggested I not use any special characters in my passwords even though their own documentation says to use special charactors. I tried that. No success.
I spend too many hours trying to get it to work.
not sure where we have a T29G, but we have several series of Yealinks and no issues with PJSIP on VitalPBX.
-
That is a really old phone, but should work just fine. Are you sure everything was setup correctly within VitalPBX?
Devices do not know anything about the channel driver used by the server.
-
Yes, I am - I went to the extensions tab, created new ext 1001, selected PJSIP, , saved, and my key turned green. If I added a trunk, I could dial outboutn no issues, just no inbound or ext to ext
The logs when I tried to dial ext to ext or inbound said, "could not create pjsip route . . . )
I compare it to Freepbx - I can register pjsip extensions with Cisco SPA525g2 and with Yealinks (any model) without issue.
On the phone side (yealink T29G) I enabled the account, typed in the IP address, changed default port of 5060 to port 5062, hit confirm
I loaded Vital from ISO once, and then tried reinstalling with the Centos script from Github. One thing I noticed was with ISO, I had some network settings pre-installed and populating. With the script it said that the network was not installed.
-
@JaredBusch said in Exploring VitalPBX:
That is a really old phone, but should work just fine. Are you sure everything was setup correctly within VitalPBX?
Newer than mine, I have the T38G. LOL
-
@andrewbyrd70 said in Exploring VitalPBX:
If I added a trunk, I could dial outboutn no issues, just no inbound or ext to ext
That tells you that the extension is registered and working and that PJSIP or the phone connection cannot be the problem. That's a real issue, but nothing like you are picturing that it is.
-
@andrewbyrd70 said in Exploring VitalPBX:
On the phone side (yealink T29G) I enabled the account, typed in the IP address, changed default port of 5060 to port 5062, hit confirm
It definitely worked since you were able to make calls.
-
That is true. But ext to ext would go straight to the extensions VM
-
@andrewbyrd70 said in Exploring VitalPBX:
That is true. But ext to ext would go straight to the extensions VM
Sure. But since the extension is known to be working, we know for certain that the issue is in the ext to ext routing and can't be with PJSIP or the extension itself.
-
Something to note:
I went to the Vitalpbx GUI - PBX - Extension Status
1001 - showed unavailable
1002 - showed unavailableyet, they both could make outbound calls - Just could not receive calls nor call ext to ext
-
@andrewbyrd70 said in Exploring VitalPBX:
yet, they both could make outbound calls - Just could not receive calls nor call ext to ext
Routing issue
-
When I explained this to support at Vitalpbx (Miguel) he told me:
-
Change your password on your extensions ???????? I did it anyway to no avail
-
Said to change my qualify settings on the sip devices ??????
My confidence level in his knowledge of this issue lowered with each response.
-
-
@andrewbyrd70 said in Exploring VitalPBX:
When I explained this to support at Vitalpbx (Miguel) he told me:
-
Change your password on your extensions ???????? I did it anyway to no avail
-
Said to change my qualify settings on the sip devices ??????
My confidence level in his knowledge of this issue lowered with each response.
Well, if you want to have zero confidence, talk to the FreePBX creator. Literally the second most incompetence IT person I've ever spoken to (after the famous VCR "programmer" guy.)
When you spoke to Miguel, did you tell him that the extensions were not registering, or did he know that they were working and try that anyway?
-
-
This post is deleted! -
@andrewbyrd70 this is why people like Jared and I get lots of PBX support calls
-
@andrewbyrd70 said in Exploring VitalPBX:
@scottalanmiller Yes, I told him all the information I just told you. He knew they could dial out. He knew they showed registered (green) on the sip phone. He probably just didn't know what to do.
Then yeah, that's not good support.
-
@andrewbyrd70 one thing I do for a lot of testing is to dial into a conference room.
-
@scottalanmiller Funny you should say that - I changed the routing of the incoming DID # to forward to my cell phone. That worked fine. I just could never get ext to ext or DID to an ext to work.
-
Ah, that's a good test, too. What I was meaning though was have two extensions dial into a conf room and see if they can talk that way.
-
@andrewbyrd70 said in Exploring VitalPBX:
Yes, I am - I went to the extensions tab, created new ext 1001, selected PJSIP, , saved, and my key turned green. If I added a trunk, I could dial outboutn no issues, just no inbound or ext to ext
The logs when I tried to dial ext to ext or inbound said, "could not create pjsip route . . . )
This right here means you have something misconfigured in your firewall most likely.
-
@andrewbyrd70 said in Exploring VitalPBX:
He knew they showed registered (green)
Stop saying this. This means nothing.
