RMM Service
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@scottalanmiller said in RMM Service:
@voip_n00b said in RMM Service:
What everyone using now a days?
Ideally it would cover:
- Managing both workstations and server
- Alerting
- Patching
- Remote Access
- Hosted
FoxRMM... our own blend of Zabbix, Tactica, MeshCentral, Grafana, Unifi, Salt...
Never found a commercial RMM that I'd be willing to deploy.
There has to be a commercial RMM available the just works, no?
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@fateknollogee said in RMM Service:
@scottalanmiller said in RMM Service:
@voip_n00b said in RMM Service:
What everyone using now a days?
Ideally it would cover:
- Managing both workstations and server
- Alerting
- Patching
- Remote Access
- Hosted
FoxRMM... our own blend of Zabbix, Tactica, MeshCentral, Grafana, Unifi, Salt...
Never found a commercial RMM that I'd be willing to deploy.
There has to be a commercial RMM available the just works, no?
From us? No. Our RMM "package" is available only for our Master MSP customers as part of our support service to them. So in that sense, yes. But it doesn't have its own price tag or line item.
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@scottalanmiller said in RMM Service:
@voip_n00b said in RMM Service:
What everyone using now a days?
Ideally it would cover:
- Managing both workstations and server
- Alerting
- Patching
- Remote Access
- Hosted
FoxRMM... our own blend of Zabbix, Tactica, MeshCentral, Grafana, Unifi, Salt...
Never found a commercial RMM that I'd be willing to deploy.
Is this going to replace sodium suite or are you not going to release this?
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@stacksofplates said in RMM Service:
@scottalanmiller said in RMM Service:
@voip_n00b said in RMM Service:
What everyone using now a days?
Ideally it would cover:
- Managing both workstations and server
- Alerting
- Patching
- Remote Access
- Hosted
FoxRMM... our own blend of Zabbix, Tactica, MeshCentral, Grafana, Unifi, Salt...
Never found a commercial RMM that I'd be willing to deploy.
Is this going to replace sodium suite or are you not going to release this?
At this point, not going to release. If Tactical RMM keeps doing what they are doing, I just don't see the point. Open source, making great progress, doing exactly what we had wanted to do.... we'd rather be supportive of them. Now if they give up and stop doing it, we'll definitely circle back. But right now, they are making great progress and have an impressive system.
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@scottalanmiller said in RMM Service:
@stacksofplates said in RMM Service:
@scottalanmiller said in RMM Service:
@voip_n00b said in RMM Service:
What everyone using now a days?
Ideally it would cover:
- Managing both workstations and server
- Alerting
- Patching
- Remote Access
- Hosted
FoxRMM... our own blend of Zabbix, Tactica, MeshCentral, Grafana, Unifi, Salt...
Never found a commercial RMM that I'd be willing to deploy.
Is this going to replace sodium suite or are you not going to release this?
At this point, not going to release. If Tactical RMM keeps doing what they are doing, I just don't see the point. Open source, making great progress, doing exactly what we had wanted to do.... we'd rather be supportive of them. Now if they give up and stop doing it, we'll definitely circle back. But right now, they are making great progress and have an impressive system.
What's so impressive about Tactical?
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@fateknollogee said in RMM Service:
@scottalanmiller said in RMM Service:
@stacksofplates said in RMM Service:
@scottalanmiller said in RMM Service:
@voip_n00b said in RMM Service:
What everyone using now a days?
Ideally it would cover:
- Managing both workstations and server
- Alerting
- Patching
- Remote Access
- Hosted
FoxRMM... our own blend of Zabbix, Tactica, MeshCentral, Grafana, Unifi, Salt...
Never found a commercial RMM that I'd be willing to deploy.
Is this going to replace sodium suite or are you not going to release this?
At this point, not going to release. If Tactical RMM keeps doing what they are doing, I just don't see the point. Open source, making great progress, doing exactly what we had wanted to do.... we'd rather be supportive of them. Now if they give up and stop doing it, we'll definitely circle back. But right now, they are making great progress and have an impressive system.
What's so impressive about Tactical?
FOSS for one thing. Self hosted for another. Those two things, for me, are hard requirements for a tool that I would use in this product range.
Beyond that... good development pace, good toolsets, very responsive and easy to use, they started on Salt (like us) and decided that they couldn't keep using that for performance reasons and decided that they needed to write their own agent (like us), custom agent written in Go, Linux and macOS coming "soon", integrates with MeshCentral, etc.
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@scottalanmiller said in RMM Service:
write their own agent (like us
Could you give us more details on this? I'm really curious how you all wrote the agent. Like what language, whether you used gRPC or a message bus for the async communication, etc.
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@stacksofplates said in RMM Service:
@scottalanmiller said in RMM Service:
write their own agent (like us
Could you give us more details on this? I'm really curious how you all wrote the agent. Like what language, whether you used gRPC or a message bus for the async communication, etc.
I read his statement as he figured out they needed to have their own agent instead of just using salt. As far as I know that is where SS stalled. Not that he made his own agent for SS.
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@jaredbusch said in RMM Service:
@stacksofplates said in RMM Service:
@scottalanmiller said in RMM Service:
write their own agent (like us
Could you give us more details on this? I'm really curious how you all wrote the agent. Like what language, whether you used gRPC or a message bus for the async communication, etc.
I read his statement as he figured out they needed to have their own agent instead of just using salt. As far as I know that is where SS stalled. Not that he made his own agent for SS.
Oh ic, I thought he meant they wrote one like Tactical did.
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@stacksofplates said in RMM Service:
@scottalanmiller said in RMM Service:
write their own agent (like us
Could you give us more details on this? I'm really curious how you all wrote the agent. Like what language, whether you used gRPC or a message bus for the async communication, etc.
They used Go. We only "decided we needed to". They got to it before we did so we stopped. But they went the same path of Salt > Decision but then got it built on Windows. But I've not looked into their architectural details yet.
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@jaredbusch said in RMM Service:
@stacksofplates said in RMM Service:
@scottalanmiller said in RMM Service:
write their own agent (like us
Could you give us more details on this? I'm really curious how you all wrote the agent. Like what language, whether you used gRPC or a message bus for the async communication, etc.
I read his statement as he figured out they needed to have their own agent instead of just using salt. As far as I know that is where SS stalled. Not that he made his own agent for SS.
Correct
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@scottalanmiller I know you've said in the past that the smallest VPS from vultr or DO should be more than sufficient for a meshcentral server. Tactial's documentation specifies 2GB of RAM, would a VPS option like the $10/mth DO shared CPU option (2GB RAM, 1CPU, 50G HDD, 2TB transfer/mth) be sufficient or should something beefier be used as a minimum setup?
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@notverypunny said in RMM Service:
@scottalanmiller I know you've said in the past that the smallest VPS from vultr or DO should be more than sufficient for a meshcentral server. Tactial's documentation specifies 2GB of RAM, would a VPS option like the $10/mth DO shared CPU option (2GB RAM, 1CPU, 50G HDD, 2TB transfer/mth) be sufficient or should something beefier be used as a minimum setup?
That's likely enough for a really small install. It really depends on how many devices. Likely you will want a little more power.
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Does the patch management in Tactical work or are those buttons just placeholders?
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@fateknollogee said in RMM Service:
Does the patch management in Tactical work or are those buttons just placeholders?
It works. On the demo it appears to be disabled
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Started playing with this at work. Our existing toolset is too legacy-minded for the current covid reality. So far I'm very impressed. I'd like to have more granular permissions options (like allowing users access to workstations but blocked on servers) but it's not a deal-breaker.
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@notverypunny said in RMM Service:
I'd like to have more granular permissions options (like allowing users access to workstations but blocked on servers) but it's not a deal-breaker.
You aren't using a segmented network with firewall rules blocking incoming ports like RDP and SSH?
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@notverypunny said in RMM Service:
@scottalanmiller I know you've said in the past that the smallest VPS from vultr or DO should be more than sufficient for a meshcentral server. Tactial's documentation specifies 2GB of RAM, would a VPS option like the $10/mth DO shared CPU option (2GB RAM, 1CPU, 50G HDD, 2TB transfer/mth) be sufficient or should something beefier be used as a minimum setup?
Containerize it and you will only use the resources you need with the ability to scale when needed.
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@irj said in RMM Service:
@notverypunny said in RMM Service:
I'd like to have more granular permissions options (like allowing users access to workstations but blocked on servers) but it's not a deal-breaker.
You aren't using a segmented network with firewall rules blocking incoming ports like RDP and SSH?
How does segmented networking affect the user permissions within Tactical. I get how it would segment the devices, but that does nothing for the RMM side. IE different teams of people to manage different equipment or resources.
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@irj said in RMM Service:
@notverypunny said in RMM Service:
@scottalanmiller I know you've said in the past that the smallest VPS from vultr or DO should be more than sufficient for a meshcentral server. Tactial's documentation specifies 2GB of RAM, would a VPS option like the $10/mth DO shared CPU option (2GB RAM, 1CPU, 50G HDD, 2TB transfer/mth) be sufficient or should something beefier be used as a minimum setup?
Containerize it and you will only use the resources you need with the ability to scale when needed.
This would most likely be an easier setup on K8s. I wouldn't recommend running prod stuff with docker-compose. You can just set up an ingress for those three hostnames with annotations and cert-manager will generate certs for them automatically.
