Reinstall Windows on Lenovo Yoga 2 Pro
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@Dashrender said:
WAIT, WHAT? you think Lenovo installed some scrape-ware that is what? stealing your data?
There is a network shim doing something with no application installed that would have any reason to be in there (AV removed, all security and network tools removed.) Something that shouldn't be has injected itself into the network stack. As it isn't an installed application, that implies it is something malicious.
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@Dashrender said:
@scottalanmiller said:
@Minion-Queen said:
Cool glad that worked. So it was the bloatwear causing the issues then, sigh.
No, not necessarily. Our fear is that it was a network shim siphoning data. Could be bloatware, but we could find none that did it. It looks like it was a modification to the OS itself.
WAIT, WHAT? you think Lenovo installed some scrape-ware that is what? stealing your data?
There was something that Lenovo put on there that was preventing some browsing from working correctly. What it was we won't ever be sure...
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@ajstringham said:
There was something that Lenovo put on there that was preventing some browsing from working correctly. What it was we won't ever be sure...
But we confirmed that it was Lenovo installed and not part of the hardware or OS. And we know that it was network related as it impacted any browser the same, breaking the network connection.
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@scottalanmiller said:
@ajstringham said:
There was something that Lenovo put on there that was preventing some browsing from working correctly. What it was we won't ever be sure...
But we confirmed that it was Lenovo installed and not part of the hardware or OS. And we know that it was network related as it impacted any browser the same, breaking the network connection.
Something it may have been...a driver utility. I'm guessing it installed a Windows driver for your WiFi and LAN drivers when you put vanilla 8.1 on there. There may have been a driver utility that was part of a driver bundle. Those don't usually show under Programs and Features but they're there.
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@ajstringham said:
Something it may have been...a driver utility. I'm guessing it installed a Windows driver for your WiFi and LAN drivers when you put vanilla 8.1 on there. There may have been a driver utility that was part of a driver bundle. Those don't usually show under Programs and Features but they're there.
Exactly - The Yoga Pro 2's were (apparently still are) plagued with network issues - almost entirely surrounded by the drivers that ship with them. And if not the drivers, OMG class action lawsuit anyone?
My Pro 2 had network connectivity issues in general, I didn't narrow it down to only browser based versus SMB or any other protocols, After replacing the NIC with an AC NIC (the ones a year ago shipped with N cards) those problems went away.
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Which Yoga 2 Pro did she get? the i5 (black)? the i7 (Silver)? 13" or 11"?
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@Dashrender said:
Which Yoga 2 Pro did she get? the i5 (black)? the i7 (Silver)? 13" or 11"?
i5 Black, 13"
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@Dashrender said:
Exactly - The Yoga Pro 2's were (apparently still are) plagued with network issues - almost entirely surrounded by the drivers that ship with them. And if not the drivers, OMG class action lawsuit anyone?
If you were putting in a shim, you'd likely put it in the driver.
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@Dashrender said:
My Pro 2 had network connectivity issues in general, I didn't narrow it down to only browser based versus SMB or any other protocols, After replacing the NIC with an AC NIC (the ones a year ago shipped with N cards) those problems went away.
It's not just browsers, it's that that is where we saw it the instant that she tried to use the laptop and post that she had gotten in. The very first action on the laptop exposed that shim.
Yes, it sounds like you had the issue and that there was a shim in the driver. Going to a third party NIC would bypass the driver.
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Get the drivers from Microsoft instead of Lenovo and it appears to be fine.
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@ajstringham said:
Something it may have been...a driver utility. I'm guessing it installed a Windows driver for your WiFi and LAN drivers when you put vanilla 8.1 on there. There may have been a driver utility that was part of a driver bundle. Those don't usually show under Programs and Features but they're there.
Clean install, no way for Lenovo to have gotten software in there at that point.
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@scottalanmiller said:
@ajstringham said:
Something it may have been...a driver utility. I'm guessing it installed a Windows driver for your WiFi and LAN drivers when you put vanilla 8.1 on there. There may have been a driver utility that was part of a driver bundle. Those don't usually show under Programs and Features but they're there.
Clean install, no way for Lenovo to have gotten software in there at that point.
Exactly, which is why it fixed it. I'm saying there was probably a driver utility added in by Lenovo to the system.
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@ajstringham said:
Exactly, which is why it fixed it. I'm saying there was probably a driver utility added in by Lenovo to the system.
So you are saying that although they could not get software on there, they probably got software on there? I don't follow what you are trying to say.
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@scottalanmiller said:
@ajstringham said:
Exactly, which is why it fixed it. I'm saying there was probably a driver utility added in by Lenovo to the system.
So you are saying that although they could not get software on there, they probably got software on there? I don't follow what you are trying to say.
I'm confused. When they shipped the PC, the image it came with was Lenovo's. They could have added any number of things on there, including driver utilities. Wiping it with a vanilla Windows 8.1 disc fixed that.
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@ajstringham said:
I'm confused. When they shipped the PC, the image it came with was Lenovo's. They could have added any number of things on there, including driver utilities. Wiping it with a vanilla Windows 8.1 disc fixed that.
Yes, the image was full of Lenovo drivers and bloatware as we know. No need for a driver utility of any kind. Then it was wiped and Windows 8.1 was installed from a clean copy direct for MS and that worked fine. And now no way for Lenovo to get a utility on there.
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@scottalanmiller said:
@ajstringham said:
I'm confused. When they shipped the PC, the image it came with was Lenovo's. They could have added any number of things on there, including driver utilities. Wiping it with a vanilla Windows 8.1 disc fixed that.
Yes, the image was full of Lenovo drivers and bloatware as we know. No need for a driver utility of any kind. Then it was wiped and Windows 8.1 was installed from a clean copy direct for MS and that worked fine. And now no way for Lenovo to get a utility on there.
Right, and that's what I'm saying. It works now because all that stuff is gone.
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Well the important part is that it works now.
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@Minion-Queen said:
Well the important part is that it works now.
Exactly. I don't know why @scottalanmiller and I are arguing. We are in agreement...lol
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@ajstringham Umm yeah, you guys were saying the exact same thing, I'm not sure why @scottalanmiller was still arguing?
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@Dominica Thank you! I was agreeing with him and just stating the facts...I'm so confused...LOL