Webroot
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Well fabulous.. Had a nice long reply typed out and as I get half way through the last word my tablet crashes out losing the lot. >.<
Will redo it in the morning when I have an actual keyboard to use!
I really appreciate the quick response guys!
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That's the beauty of MangoLassi! Bringing the IT Pros and the vendors together
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@scottalanmiller and considering this is a new community, the other beauty is I have a chance to outpost Scott and keep it that way!
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@ajstringham said:
@scottalanmiller and considering this is a new community, the other beauty is I have a chance to outpost Scott and keep it that way!
Keep it that way? You do understand that I post exclusively from an iPhone, right?
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@scottalanmiller Not in the evening.
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Ok, trying this again.
Here in this particular backwater of rural Oklahoma, we have a local phone company with a total monopoly. This means that up till now 'Cloud' has been a dirty word around here as all we had was a semi-reliable 1.5mb DSL line. anything that involved critical communication with the outside world just to run was a no go.
Recently we acquired a 5mb wireless link from outside the monopoly, and a Barracuda Link Balancer, so now we have a little more reliability and speed because even if the new 5mb flakes out, we still have the 1.5mb... having both flake out together should be relatively infrequent, but around here it only takes one fool with a backhoe or jackhammer to nerf the whole areas internet.So I guess my questions here would be:
- How much traffic are we looking at just for Webroot? If all its doing is passing MD5 back & forth it shouldn't be much I wouldn't think, but as our bandwidth is already somewhat limited, it is a concern. (100 endpoints, approx)
- What level of protection do we have when the internet is offline? if the client is reliant on connectivity for answers to "good or bad", is it just monitoring idly with no real clue when it has no connection?
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@ShaunS Good questions - the data averages about 3MB a day per machine, for communication back and forth of the MD5 files and answers. For offline status, it remembers already identified files. If you introduce anything new that is unknown, like from a USB drive, then it will do the monitoring and journaling until it gets back online to check the status. It also has heuristics to watch for malicious behavior, like modifying suspicious parts of the registry, or copying files to suspicious locations, and can shut malicious unknowns down that way.
I feel your pain on being in a rural area with bad Internet. I worked at one job in northern California where our options were 26k dialup or satellite. We ended up using satellite with a couple of dialup lines bonded for backup. Good times. The funny thing was that processing credit cards was faster on the dialup than the satellite, because of the latency and all the back and forth to establish the secure connection. 500ms ping times FTW!
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Oh, and what are you using to monitor and restrict bandwidth? If you don't have anything in place, our Web Shield product lets you set quotas for bandwidth, and restrict categories like streaming video and music.
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Thanks @nic
We use a Barracuda Web Filter to manage things. We did look at Webroot before buying that, but once again, Cloud got in the way.
So about 300MB per day.... not too heavy at all.
A couple of our sales guys get regular Trojan-laced emails. Kaspersky strips this out before they ever even see them. Does Webroot function in a similar fashion? (POP3 in Outlook.... dont have anything fancy like Exchange) -
It won't filter the emails, but it will pick it up at the time they try to run them. We also have anti-phishing technology in case they click on a link from a phishing email.
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Ok, so its all just at the base machine level. You can have dozens of trojan emails stored on your computer, and Webroot wont do anything until you try to open one, correct?
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@ShaunS said:
Thanks @nic
We use a Barracuda Web Filter to manage things. We did look at Webroot before buying that, but once again, Cloud got in the way.
So about 300MB per day.... not too heavy at all.
A couple of our sales guys get regular Trojan-laced emails. Kaspersky strips this out before they ever even see them. Does Webroot function in a similar fashion? (POP3 in Outlook.... dont have anything fancy like Exchange)You should look at a hosted email filter to solve your email problem. We moved to one about 10 years ago, it stops 99.9% spam and kills all known viruii. The best part it keeps the bad emails from ever traveling down your internet pipe (assuming you're hosting your own email server) so you have that bandwidth as well.
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@ShaunS it'll do deep scans regularly (you can adjust the schedule) to find stuff that isn't running yet, but the initial scan just does running processes. Agreed with Dashrender on the email filtering - should be part of the spam filter to pick up any obvious trojans.
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Ok, and the deep scans are nice and light too? Its the full system scans where we run into real issues with Kaspersky after V6, and all other vendors we have tried so far.
Emails coming through from our google accounts are usually fine, its those that come in through our web hosting company that give us grief. They offer a mail AV product from McAfee on the server, but want something like $10 per email address which is just not worth it when our on-premise AV filters incoming mails. If we have to purchase something different to do that task alongside Webroot on the endpoint, that would increase our current cost dramatically ( The listed price for Webroot is already quite a jump from what it cost to renew last time with Kaspersky). -
Appriver is who we use, it's a $1/month/user. Most others I've seen are about the same. All things considered I like it.
Though I believe that O365 includes virus and spam filtering.. so when we look to move to that.. we can reduce our costs more
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@ShaunS yeah the deep scans do the same thing as the fast scans, just for all your files. You'll get a higher data usage the first time you run it, but it won't bog down the machine. And you can schedule and time them so they are in off peak hours if you like. I'm confident that Webroot will pick up anything that comes through email, so having separate filtering is just a nice to have.
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So we are working with Webroot on terms to become a reseller. We've been running it in house as a test. The fact that it does not impact performance when I'm using the hotspot on my phone for access from the laptop confirms that it Webroot is data efficient.
Most of our customers don't want the overhead impact of a "1 solution for everything". Having endpoint protection that is distinct from email security and compliance also makes sense.
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@nic, how does Webroot stack up against Vipre as far as pricing?
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@ajstringham said:
@nic, how does Webroot stack up against Vipre as far as pricing?
Good question. Shoot out of the key vendors commences.....
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@ajstringham I think we're pretty comparable. I don't have the full pricing info handy, but I know we do have discounts for SpiceHeads. I can get you to the sales rep for your zone if you want more info or a quote.
