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Anyone been to Rackspace's website recently? I forgot that they even existed. I went to their website and realized why...
https://www.rackspace.com
This looks like an AI generated page of gibberish if you said "make a generic MSP page that says nothing."
I'm seeing rumblings that business continuity for anyone on their Hosted Exchange is a total loss. So, if they are not Outlook enabled and thus able to export their mailbox to a .PST file, or other such client that can do so, they are totally and completely hooped.
Sacrosanct Edict #1: One shall never lose the data. One shall save the data. One shall always back up the data. One shall always test restore the data. One shall lose job if lose the data.
^^^
In this case, one has to wonder how long RS is going to be around as the rest of their businesses get hit with the lack of trust.
Now, the G00g lost a freaking huge amount of mailboxes something like a decade ago. We had a customer impacted by that. No redress. None. Back then there wasn't a disaster recovery structure in place where they could back up their data short of making regular .PST files. So, gone. It was all in the G.
For personal backups, I'm using MailStore Home (https://www.mailstore.com/en/products/mailstore-home/). They have some business offerings that might be worth looking at regardless of your provider.
Thanks for this.
I have a client that doesnβt want to do M365 backups because they think a cloud provider wonβt lose data.
Remind them that Microsoft lost MY data!!
Backstory?
Prepare for incoming book. lol.
Heh ... we had a client lose their business continuity about a decade ago when the G00g had a major outage. No phone numbers to get anywhere with them. It was a ticket. Eventually, the silence from the G00g was a GFY.
They had enough documentation outside of their mail system to marginally pull things together but it was a huge hit against them.
Yeah, Cloud. It's da'bomb. ;0)
Unfortunately we're getting pressure from the state level down that is wanting us to go to the cloud. We just disabled our 2 AD Controllers that wer ein Azure because of problems they were causing.
The psychology behind the marketing push and mental formation is nothing short of amazing.
I've had peeps stare at me like I was from Mars because we focus on on-premises workloads including Exchange.
"Why?"
Then all the sputum like "Modern", "Agile", and other such Gummy Bears get dropped as convincers meanwhile not one, "this is why cloud is better than on-premises and its payback" ever gets mentioned.
He who has the data owns the data. He who owns the data can do with the data what he pleases. He who has the data can also lose it and tell peeps to GFY when they are panicking because their entire business just went down the toilet. #SMH
EDIT: Case and Point: Musk going on about playing vid games in a TESLA. Really? I don't give a flying f*ck about that. I want a car that will get me from A to B with the occasional 5 second or better run to 110KM/H or even a 13 second or better quarter mile.
The rest is all FLUFF. FEATURES ARE FLUFF. They mean SFA to a business's bottom line (I have new clue in my dyslexic brain where that apostrophe goes). That just goes over most peep's head.
Anything we can do a in a $500 a month Azure VM, I can do in a $10 a month Vultr VM..